PRIVACY POLICY
Last Updated: January 2026
1. INTRODUCTION
Welcome to Tellebook (“we,” “our,” or “us”). This Privacy Policy explains how Ravico LLC, operating at 127 N Higgins Ave Ste 307D #2278, Missoula, Montana 59802, collects, uses, discloses, and protects your personal information when you use our website https://tellebook.com (the “Service”).
We are committed to protecting your privacy and ensuring transparency about our data practices. By accessing or using Tellebook, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our Service.
This Privacy Policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect information that you voluntarily provide to us when you:
Create an account: Name, email address, username, password, and profile information
Make a purchase: Billing address, payment information (processed securely through third-party payment processors)
Contact us: Name, email address, phone number, and the content of your communications
Subscribe to newsletters: Email address and communication preferences
Participate in surveys or promotions: Responses, feedback, and any information you choose to share
2.2 Information Automatically Collected
When you access our Service, we automatically collect certain information, including:
Usage Data: Pages visited, time spent on pages, links clicked, search queries, features used, and interaction patterns
Device Information: IP address, browser type and version, operating system, device identifiers, screen resolution, and language preferences
Location Data: General geographic location based on IP address
Referral Information: The website or source that referred you to Tellebook
Log Data: Server logs including access times, error messages, and system activity
2.3 Cookies and Similar Technologies
We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities. See Section 6 for detailed information about our cookie practices.
2.4 Information from Third Parties
We may receive information about you from:
Social media platforms: If you connect your social media accounts to Tellebook
Payment processors: Transaction confirmation and payment status
Analytics providers: Aggregated usage statistics and demographic information
Marketing partners: Information about your interactions with our advertisements
3. HOW WE USE YOUR INFORMATION
We use the collected information for the following purposes:
3.1 Service Provision and Account Management
Create and manage your account
Process transactions and deliver purchased content
Provide customer support and respond to inquiries
Authenticate users and prevent unauthorized access
Remember your preferences and settings
3.2 Service Improvement and Development
Analyze usage patterns to improve user experience
Develop new features and functionality
Conduct research and analytics
Test and troubleshoot technical issues
Optimize website performance and loading times
3.3 Communications
Send transactional emails (order confirmations, password resets, account notifications)
Deliver newsletters and promotional materials (with your consent)
Notify you about changes to our Service or policies
Respond to your comments, questions, and requests
Conduct surveys and gather feedback
3.4 Marketing and Advertising
Display personalized content and recommendations
Show targeted advertisements based on your interests
Measure advertising effectiveness
Conduct promotional campaigns and contests
3.5 Legal Compliance and Protection
Comply with legal obligations and regulatory requirements
Enforce our Terms of Service and other agreements
Detect, prevent, and address fraud, security issues, and technical problems
Protect the rights, property, and safety of Ravico LLC, our users, and the public
Respond to legal requests from law enforcement or government authorities
3.6 Business Operations
Maintain business records and accounting
Conduct internal audits and quality assurance
Facilitate business transfers, mergers, or acquisitions
Legal Basis for Processing (GDPR):
Performance of contract
Legitimate interests
Legal compliance
Consent (where required)
4. DATA SHARING AND THIRD PARTIES
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
Hosting providers: For website infrastructure and data storage
Payment processors: To process transactions securely (e.g., Stripe, PayPal)
Email service providers: To send communications (e.g., SendGrid, Mailchimp)
Analytics providers: To analyze website usage (e.g., Google Analytics)
Customer support tools: To provide technical assistance
Content delivery networks (CDNs): To optimize content delivery
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information when required by law or in response to:
Court orders, subpoenas, or legal processes
Requests from law enforcement or government agencies
National security or public safety requirements
Legal claims or disputes
4.3 Business Transfers
If Ravico LLC is involved in a merger, acquisition, asset sale, bankruptcy, or reorganization, your information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
4.4 With Your Consent
We may share your information with third parties when you explicitly consent to such sharing.
4.5 Aggregated or De-identified Data
We may share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for research, marketing, or other purposes.
5. DATA SECURITY AND RETENTION
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your personal information, including:
Encryption: SSL/TLS encryption for data transmission; encryption at rest for sensitive data
Access controls: Role-based access restrictions and authentication requirements
Security monitoring: Regular security audits, vulnerability assessments, and intrusion detection
Employee training: Staff education on data protection and security best practices
Secure infrastructure: Firewalls, secure servers, and regular security updates
Incident response: Procedures for detecting and responding to security breaches
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5.2 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods:
Account information: Retained while your account is active and for 3 years after account closure
Transaction records: Retained for 7 years for accounting and tax purposes
Marketing communications: Retained until you unsubscribe or withdraw consent
Usage logs: Retained for 12-24 months for analytics and security purposes
Legal holds: Retained as required for litigation, investigations, or regulatory compliance
When information is no longer needed, we securely delete or anonymize it.
6. COOKIES AND TRACKING TECHNOLOGIES
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. We use cookies and similar technologies to enhance your experience and collect information about usage patterns.
6.2 Types of Cookies We Use
Essential Cookies (Required)
Enable core functionality like account login and security
Remember your preferences and settings
Cannot be disabled without affecting website functionality
Analytics Cookies
Track website usage and performance (Google Analytics, Mixpanel)
Help us understand how visitors interact with our Service
Provide aggregated statistics about traffic and engagement
Functional Cookies
Remember your choices and personalize your experience
Store language preferences and regional settings
Enable social media features and content sharing
Advertising Cookies
Deliver relevant advertisements based on your interests
Measure advertising campaign effectiveness
Limit the number of times you see an advertisement
Track conversions and user behavior across websites
Third-Party Cookies
Set by our partners for analytics, advertising, and social media integration
Subject to the privacy policies of those third parties
6.3 Managing Cookies
You can control cookies through your browser settings:
Block all cookies: Disable cookies entirely (may affect website functionality)
Block third-party cookies: Allow only first-party cookies
Delete cookies: Remove existing cookies from your device
Receive notifications: Get alerts when cookies are set
Browser-specific instructions:
Chrome: Settings > Privacy and security > Cookies
Firefox: Settings > Privacy & Security > Cookies and Site Data
Safari: Preferences > Privacy > Cookies and website data
Edge: Settings > Cookies and site permissions
Opt-out tools:
Google Analytics: https://tools.google.com/dlpage/gaoptout
Network Advertising Initiative: https://optout.networkadvertising.org/
Digital Advertising Alliance: https://optout.aboutads.info/
6.4 Do Not Track Signals
Some browsers support “Do Not Track” (DNT) signals. Currently, there is no industry standard for responding to DNT signals. We do not currently respond to DNT signals, but we provide you with choices about data collection as described in this policy.
7. YOUR PRIVACY RIGHTS AND CHOICES
7.1 Rights Under GDPR (European Users)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights:
Right to access: Request a copy of the personal information we hold about you
Right to rectification: Correct inaccurate or incomplete information
Right to erasure (“right to be forgotten”): Request deletion of your personal information
Right to restriction: Limit how we use your information
Right to data portability: Receive your data in a structured, machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent at any time (without affecting prior processing)
Right to lodge a complaint: File a complaint with your local data protection authority
7.2 Rights Under CCPA (California Residents)
If you are a California resident, you have the following rights:
Right to know: Request disclosure of personal information collected, used, and shared
Right to delete: Request deletion of your personal information
Right to opt-out: Opt-out of the sale of personal information (we do not sell personal information)
Right to non-discrimination: Not receive discriminatory treatment for exercising your rights
Verification: We may require verification of your identity before processing requests.
Authorized agents: You may designate an authorized agent to make requests on your behalf.
7.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: pr*****@*******ok.com
Mail: Ravico LLC, 127 N Higgins Ave Ste 307D #2278, Missoula, Montana 59802
Online form: Available in your account settings
We will respond to verified requests within:
GDPR: 30 days (may be extended by 2 months for complex requests)
CCPA: 45 days (may be extended by 45 days with notice)
7.4 Account Management
You can manage your information directly through your account:
Update profile information: Edit your name, email, and preferences
Change password: Update your security credentials
Delete account: Permanently remove your account and associated data
Download data: Export your personal information
7.5 Communication Preferences
Unsubscribe from marketing emails: Click the “unsubscribe” link in any promotional email
Opt-out of push notifications: Adjust settings in your device or browser
Manage cookie preferences: Use our cookie consent tool or browser settings
Note: You cannot opt-out of transactional or service-related communications (e.g., account notifications, security alerts).
8. CHILDREN’S PRIVACY
Tellebook is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
COPPA Compliance:
In compliance with the Children’s Online Privacy Protection Act (COPPA), we:
Do not knowingly collect, use, or disclose personal information from children under 13
Do not allow children under 13 to create accounts
Do not knowingly sell personal information of minors under 16
If you are a parent or guardian:
If you believe your child under 13 has provided personal information to us, please contact us immediately at pr*****@*******ok.com. We will promptly:
Verify the claim
Delete the child’s information from our systems
Terminate any associated account
Age verification:
We may implement age verification mechanisms to prevent underage access. Users who falsify their age may have their accounts terminated.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.
How we notify you:
Material changes: We will provide prominent notice at least 30 days before changes take effect through:
Email notification to registered users
Banner notification on our website
In-app notification (if applicable)
Non-material changes: We will update the “Last Updated” date at the top of this policy
Your continued use:
Your continued use of Tellebook after changes become effective constitutes acceptance of the updated Privacy Policy. If you do not agree with changes, you should discontinue use and may request account deletion.
Version history:
Previous versions of this Privacy Policy are available upon request by contacting pr*****@*******ok.com.
10. CONTACT AND DATA PROTECTION OFFICER
10.1 Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Ravico LLC
127 N Higgins Ave Ste 307D #2278
Missoula, Montana 59802
United States
Email: pr*****@*******ok.com
General inquiries: su*****@*******ok.com
Phone: Available upon request for verified users
10.2 Data Protection Officer
For GDPR-related inquiries, you may contact our Data Protection Officer:
Email: dp*@*******ok.com
10.3 Response Time
We strive to respond to all privacy inquiries within:
General questions: 5 business days
Rights requests: As required by applicable law (see Section 7.3)
Security incidents: Immediately upon verification
10.4 Supervisory Authority
If you are located in the EEA, UK, or Switzerland and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
EU Data Protection Authorities: https://edpb.europa.eu/about-edpb/board/members_en
UK Information Commissioner’s Office: https://ico.org.uk/
Swiss Federal Data Protection Authority: https://www.edoeb.admin.ch/
ADDITIONAL INFORMATION
International Data Transfers
Ravico LLC is based in the United States. If you access our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
Transfer mechanisms:
Standard Contractual Clauses (SCCs) approved by the European Commission
Adequacy decisions where applicable
Other lawful transfer mechanisms under GDPR Article 46
By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
Third-Party Links
Our Service may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
California “Shine the Light” Law
California residents may request information about disclosures of personal information to third parties for direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes.
Nevada Privacy Rights
Nevada residents may opt-out of the sale of certain personal information. We do not currently sell personal information as defined under Nevada law. If you have questions, contact pr*****@*******ok.com.
Thank you for trusting Ravico LLC with your personal information. We are committed to protecting your privacy and providing transparency about our data practices.